Terms of service
The following sales and delivery conditions apply to all orders from DesignersBest´'s webshop
How to shop at www.designersbest.dk
To make a purchase, go through the following steps:
1. Find the item (s) you want. Put it / them in the basket and then go to the box.
2. Enter your personal information
3. Select payment method
4. Choose delivery method and accept our terms and conditions
All prices are in DKK and incl. VAT. The purchase amount will be deducted from your account when the item is shipped.
If there are parts of the terms and conditions you do not understand, if you experience problems with your order or when using the website, please contact us at
Tel: (+45) 42 43 23 76
Price for shipping
49, - to parcel shop or 69, - if you want delivered directly to your address. Free shipping on purchases over DKK 1,500
Delivery to parcel store 89, - DKK.
Direct delivery 119, - DKK
Delivery to delivery point 460, - DKK
Direct delivery 499, - DKK
Shipments EU🇪🇺 / Non EU🇬🇧
We ship worldwide to EU as well as Non EU countries.
* Shipment within EU 89 DKK ~ 12 €
* Shipment to Non EU countries 499 DKK ~ $ 75
Delivery time and transport
Delivery of goods from DesignersBest is considered to have taken place when the buyer or the person who has been appointed has received the goods. The shipment of goods is done by GLS or postnord. Delivery time after shipment: Usually 1 - 3 working days if the item is in stock. If the item is backordered, inform the customer.
Other shipping matters
DesignersBest reserves the right to ship all items packaged in the most secure manner, and not necessarily as pictured at the shop.
Your withdrawal period is 14 days. The buyer must clearly inform DesignersBest of this by e-mail or by telephone before the deadline. The item must then be returned within 14 days. For items, the deadline runs from you or the person you have designated receives the item. For items from the same order that are not delivered at once, the deadline runs from you or the person you have designated will receive the last item. For items delivered in multiple batches, the deadline runs from you or the person you have designated will receive the last item in the last batch.
Buyer bears the return cost. DesignersBest has the right to see documentation for shipping the item, so make sure receipt from the carrier or post office. DesignersBest pays the money back within a period of 14 days for the card that was used when the order was executed. In the case of partial returns, DesignersBest reserves the right to deduct shipping costs. If the buyer refuses to accept, DesignersBest may withhold any. costs of returning the item. An exception to the right of withdrawal is the supply of food, drink and other items for the household's current consumption.
Items are sent back to
DesignersBest I / S
Tiendemarken 14 A, Gudum
Always remember to enclose the order confirmation, as this is valid as proof of purchase. You received the order confirmation by email when you placed your order.
When you buy an item online, you must examine and try it in the same way that you can and must examine the item in a physical store. If the item is normally on display in a physical store, carefully open the packaging to assess the item and see how it works.
If the product's packaging is important when reselling the product, do not destroy the packaging or throw it away. If the product has deteriorated in value because you have used it more than you can and must in a normal physical store, DesignersBest can order the buyer to pay for the impairment.
It is the seller who first determines whether the item has deteriorated and what the item can be sold for to other consumers, in the condition it is in.
The risk for the goods
The risk for goods purchased from DesignersBest passes to you as a consumer at the time of delivery. If you regret your purchase, you are responsible for the condition of the item until it reaches return to DesignersBest. Ie. damage to returned items or if the item disappears before it reaches DesignersBest, the buyer is liable to refund.
Any errors or defects in delivery from DesignersBest must be invoked within a reasonable time after you have discovered the error - but no later than after 24 months. It is your duty to state and on request show how the error or defect manifests itself.
If you discover an error, please contact DesignersBest quickly. As a rule, you can only complain about errors that appear no later than two months after you have received the item. For items with a limited shelf life, your right of appeal is limited by the shelf life period that DesignersBest has offered you.
Documentation and instructions
If there are product descriptions and user instructions for the item, these are included with the delivery from DesignersBest. If you want further information or advice from the DesignersBest website, this is for guidance only.
Information about appeal possibilities
A complaint about a product or service purchased from us can be submitted to the Danish Competition and Consumer Authority's Center for Complaint Resolution, Carl Jacobsens Vej 35, 2500 Valby or via www.forbrug.dk . The European Commission's online complaints portal can also be used to lodge a complaint.
Complaint is filed here - http://ec.europa.eu/odr. When submitting a complaint, you must state our email address, which is firstname.lastname@example.org
Price and payment
In the webshop you can order your goods online and pay with your chosen payment method. All prices in DesignersBest webshop
https://www.designersbest.dk - is in DKK and incl. VAT.
Personal data policy at DesignersBest
We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at DesignersBest. When collecting, processing and using your personal data, we always comply with all relevant legal provisions. We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.
Information we collect
If you wish to purchase and receive a product from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We can obtain information such as name, email address, postal address, delivery address (if it varies from postal address), telephone number and payment information.DesignersBest collects and processes your personal data when you do the following: Visiting our website Completing a purchase of our products Creating a customer account Subscribing to our newsletter Subscribing to our website Sending us questions, complaints or feedback
The data controller
The data controller for the collection, processing and use of your personal information on DesignersBest is DesignersBest, CVR 41817291, Hasserisvej 135, 9000 Aalborg
Processing basis and purpose
We collect your general contact information such as name and address in order to deliver the product that you have purchased from us. We collect your e-mail address in order to send you an order confirmation. as well as a delivery confirmation. When you pay for your product, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into. If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time. If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website. Your information (except your e-mail address, if you have consented to its processing for the purpose of receiving offers) will be deleted approx. 5 years after you have received your item in accordance with applicable legal requirements.
Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries. If you have ordered delivery, the information about your name, address, telephone number and e-mail address will be handed over to our shipping company, pt. GLS, postnord for the purpose of delivering your purchases. If you choose to review our website, your name and email address will be transferred to the DesignersBest
We have our webshop and payment system through Shopify.Com, which acts as our data processor. All personal data that you provide on our website will be stored in Shopify's data centers. We have entered into data processor agreements with our data processors, which is our guarantee that they comply with the applicable rules on the protection of your personal data.
As the registered person, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request the following from us: To access and have your personal data corrected / changed To have personal data deleted You also have the right to protest the processing of your personal data, and you have the right to lodge a complaint with a data protection authority. . If you no longer wish us to process your personal data, or that we limit the processing of your personal data, you can also send us a request to this effect to our e-mail address email@example.com
What is a cookie?
Many functions on a website depend on a cookie being placed when a user visits a website, so first and foremost, we set cookies to have a functional page. In addition, we make use of both 1st party and 3rd party cookies to improve the user experience on our site and offer relevant marketing. When a 3rd party cookie is set, it means that we have allowed a third party, such as. a social media, Google Analytics or similar. to place a cookie in your browser when you visit our website. We do not see the data collected in this connection with us.
On our site we use the following types of cookies:
Necessary / Technical
Technical cookies are necessary for the vast majority of websites to function as they should. As the name suggests, they have only technical significance and thus no impact on your privacy, as they do not register what you are looking for on other websites.
Functional cookies are used to remember your user preferences by remembering the choices and settings you make on the website, it can e.g. revolve around what preferences you have in terms of language and text size.
Statistics cookies are used to optimize the design, usability and efficiency of a website. The information collected can e.g. enter into analyzes of what information is most popular on the page, then we become aware of what should be easy to find on the page.
Marketing cookies collect information by following you on the individual websites you visit and can be said to record the digital footprints you set. Marketing cookies are therefore "tracking cookies". The information collected is used to create an overview of your interests, habits and activities to show relevant ads for things you have previously shown interest in. This way you get more targeted content, for example in the form of suggested information, articles and ads.
You can always delete cookies or withdraw your consent
You can block or delete cookies on this website by withdrawing your consent or disabling them in your browser settings. However, you should be aware that if cookies are deselected or deleted, there may be features and services that are no longer usable.
You also always have the option to block or delete cookies in your browser (if you want to delete or block third-party cookies this can only be done by this method)
How to do this, you can read more about here: https://erhvervsstyrelsen.dk/saadan-undgaar-du-cookies
Remember that if you use multiple browsers, you must delete or block cookies in all browsers.
We reserve the right to change and update this policy
Contact / legal name
DesignersBest I / S
v / Kari Rune Jakobsen & Torben Rune Jakobsen
Tiendemarken 14 A, Gudum